FAQs

How can I book a room?

Booking a room is easy, just hit the ‘Book Now’ tab on the homepage or at the top right-hand corner of this page and select your desired date.

How do I get the best guaranteed rate?

Always book direct either via our website or contact us to get the best rate possible!

What time is check-in and check-out?

Check-in is from 2pm and check-out is by 10am. However, we understand this may need to be altered slightly to suit your needs. Just let us know beforehand and we will do our absolute best to accommodate your requested check-in/check-out time.

Is late check-in available?

Yes, we have a self-check-in service available for all guests, giving you the freedom to arrive and check in as late as needed.

What are your reception hours?

Reception hours are 9 am to 5 pm, Monday to Saturday, and Sunday from 10 am to 2 pm. We can be reached on +61 8 6722 8888

What is your cancellation policy?

Low / Shoulder Period

Please make all cancellations in writing more than 7 days before arrival. Group cancellations must be made more than 30 days before arrival. Cancellations made within these periods will forfeit deposits paid.

Peak Period

(Christmas, Easter, & Public holidays): All cancellations must be made in writing more than 14 days before arrival. Group cancellations must be made more than 30 days before arrival. Cancellations made within these periods will forfeit deposits paid.

Will a deposit be required?

We do not require a deposit for the majority of the year. All we need to secure your booking is a full name, contact number and valid credit card details. No payments are charged to your nominated credit card until the day of arrival (unless booking via some external booking providers). Please note that full payment is due and will be charged to your nominated credit card 48 hours prior to check-in during peak periods including December - January, special event weekends, long weekends and Easter and is non-refundable.

Is there internet access available?

Yes, we offer free Wi-Fi in all rooms and areas.

Can a fold up bed be added to my room?

Yes, we are happy to arrange a fold up bed in your room at a cost of $50.00*, just let us know beforehand. Please note that the maximum number of fold up beds per room is one.

Is there parking available?

Yes, each room has their own allocated car bay included. We also have a bus parking bay for tour groups and corporate guests.

How close is the Margaret River Motel to the town centre?

We are just a short 4-minute walk to Margaret River town centre where you’ll find cafés, restaurants, bars, shops, galleries, and gift shops.

If I do not have my own vehicle, how can I organise my transport whilst visiting Margaret River?

If you are planning to visit any destinations that are not within walking distance, we strongly encourage you to make travel arrangements before your visit, as in peak periods taxi services can get booked out in advance. Taxi services and private drivers can be pre-booked.